Comments on: The Great Mobile Data Roaming Robbery: How to avoid Telco’s ruining your holiday http://www.vanagt.com/index.php/2009/06/the-great-mobile-data-roaming-robbery-how-to-avoid-telcos-ruining-your-holiday/ Thought Valve Fri, 30 Jul 2010 03:50:59 +0000 http://wordpress.org/?v=2.6.5 By: Bart Stevens http://www.vanagt.com/index.php/2009/06/the-great-mobile-data-roaming-robbery-how-to-avoid-telcos-ruining-your-holiday/#comment-41 Bart Stevens Wed, 14 Oct 2009 15:49:24 +0000 http://www.vanagt.com/?p=94#comment-41 Wij, iChoosr, zijn de markt (=jullie) aan het polsen of jullie interesse zouden hebben als we een groepsaankoop organiseren voor nieuwe gsm abonnementen. (we doen het vandaag al voor bijvoorbeeld Energie) Laat mij weten op bart.stevens@ichoosr.com of als comment in deze post. Groet, Bart Stevens iChoosr Wij, iChoosr, zijn de markt (=jullie) aan het polsen of jullie interesse zouden hebben als we een groepsaankoop organiseren voor nieuwe gsm abonnementen.
(we doen het vandaag al voor bijvoorbeeld Energie)

Laat mij weten op bart.stevens@ichoosr.com of als comment in deze post.

Groet,

Bart Stevens
iChoosr

]]> By: Vincent http://www.vanagt.com/index.php/2009/06/the-great-mobile-data-roaming-robbery-how-to-avoid-telcos-ruining-your-holiday/#comment-29 Vincent Sat, 22 Aug 2009 09:54:03 +0000 http://www.vanagt.com/?p=94#comment-29 I had the same Proximus data roaming "bill shock" while roaming in France a few month ago. I used about 20 MB with a very bad speed (only EDGE on country side) and it costed me more than 200 EUR. A Total Rip off ! I was then hoping that the wholesales pricecap imposed by Viviane Redding (1 EUR/MB since 1st of July 2009) would encourage Proximus to lower the data price in roaming. But today nothing has changed which means that since the wholesales is capped 1 EUR/MB, the margin Proximus is making on Data roaming in Europe is about .... 900% !!! Disgusting, isn't it ?! Viviane, please help !!! I had the same Proximus data roaming “bill shock” while roaming in France a few month ago. I used about 20 MB with a very bad speed (only EDGE on country side) and it costed me more than 200 EUR. A Total Rip off ! I was then hoping that the wholesales pricecap imposed by Viviane Redding (1 EUR/MB since 1st of July 2009) would encourage Proximus to lower the data price in roaming.

But today nothing has changed which means that since the wholesales is capped 1 EUR/MB, the margin Proximus is making on Data roaming in Europe is about …. 900% !!! Disgusting, isn’t it ?!

Viviane, please help !!!

]]> By: Mary http://www.vanagt.com/index.php/2009/06/the-great-mobile-data-roaming-robbery-how-to-avoid-telcos-ruining-your-holiday/#comment-20 Mary Tue, 23 Jun 2009 23:41:37 +0000 http://www.vanagt.com/?p=94#comment-20 Pretty good post. I just came across your blog and wanted to say that I've really liked reading your posts. In any case I'll be subscribing to your feed and I hope you post again soon! Pretty good post. I just came across your blog and wanted to say
that I’ve really liked reading your posts. In any case
I’ll be subscribing to your feed and I hope you post again soon!

]]> By: admin http://www.vanagt.com/index.php/2009/06/the-great-mobile-data-roaming-robbery-how-to-avoid-telcos-ruining-your-holiday/#comment-19 admin Wed, 17 Jun 2009 19:18:29 +0000 http://www.vanagt.com/?p=94#comment-19 @alexander: goed om lezen dat de Proximus helpdesk ook jouw roaming klachten in een upselling opportuniteit wist om te buigen en alvast snel credit nota's opmaakte. @pascal: 2 EUR/MB roaming bij T-Mobile (Nederland) lijkt me nog steeds overdreven duur in vergelijking met de nationale tarieven (5.000 MB voor 43 EUR/maand -> 0,0086 EUR/MB => nationale data is 233 keer minder duur dan internationale roaming). Telco's schieten zichzelf inderdaad in de voet en alle dure marketing campagnes ten spijt, blijft dat aan hun imago plakken. @alexander: goed om lezen dat de Proximus helpdesk ook jouw roaming klachten in een upselling opportuniteit wist om te buigen en alvast snel credit nota’s opmaakte.

@pascal: 2 EUR/MB roaming bij T-Mobile (Nederland) lijkt me nog steeds overdreven duur in vergelijking met de nationale tarieven (5.000 MB voor 43 EUR/maand -> 0,0086 EUR/MB => nationale data is 233 keer minder duur dan internationale roaming). Telco’s schieten zichzelf inderdaad in de voet en alle dure marketing campagnes ten spijt, blijft dat aan hun imago plakken.

]]> By: Alexander http://www.vanagt.com/index.php/2009/06/the-great-mobile-data-roaming-robbery-how-to-avoid-telcos-ruining-your-holiday/#comment-18 Alexander Wed, 17 Jun 2009 15:41:05 +0000 http://www.vanagt.com/?p=94#comment-18 Dag Toon, Ik heb het zelfde probleem gehad met Proximus. Opeens ook 500€ erbij wegens gebruik van Google maps in Oslo. Ben er wel in geslaagd het om te buigen onder belofte dat ik Blackberry world optie erbij neem aan 20€/maand. Geeft me recht op 100Mb per maand buiten Belgie. Is ruim voldoende. Mijn ervaring is dat klantendienst van PX redelijk flexibel is in die zaken. Allé, als je de juiste argumenten gebruikt natuurlijk he :-) Dag Toon,

Ik heb het zelfde probleem gehad met Proximus. Opeens ook 500€ erbij wegens gebruik van Google maps in Oslo. Ben er wel in geslaagd het om te buigen onder belofte dat ik Blackberry world optie erbij neem aan 20€/maand. Geeft me recht op 100Mb per maand buiten Belgie. Is ruim voldoende.

Mijn ervaring is dat klantendienst van PX redelijk flexibel is in die zaken. Allé, als je de juiste argumenten gebruikt natuurlijk he :-)

]]> By: Pascal http://www.vanagt.com/index.php/2009/06/the-great-mobile-data-roaming-robbery-how-to-avoid-telcos-ruining-your-holiday/#comment-17 Pascal Wed, 17 Jun 2009 13:24:50 +0000 http://www.vanagt.com/?p=94#comment-17 Just a few experiences with the iPhone subscription package in the Netherlands: - the tariff for data roaming is 2�/MB. However, T-Mobile didn't have all its systems ready for the iPhone introduction, so those first few months you still got billed 10�/MB, the standard rate for the normal T-Mobile contracts ... they reimbursed customers meanwhile _regardless_ of the mobile operator you used abroad! (See blog post in Dutch http://weblog.vanhecke.info/t-mobile-rekent-5-maal-te-veel-aan-voor-iphone-data-roaming-in-buitenland/) - iPhones have a simple "Data Roaming" setting. Which is default off. So the device doesn't switch to 3G from wifi inadvertently. Whatever app you're using. - Because I have the feeling I am under control, I _do_ use roaming from time to time when checking email abroad - (attachments and long mails are not downloaded automatically, so that's pretty safe). Still less hassle than paying for hotel wifi, or a separate data contract with a local telco. With this lack of transparancy, mobile operators are shooting themselves in the foot in the long term. Just a few experiences with the iPhone subscription package in the Netherlands:

- the tariff for data roaming is 2â�¬/MB. However, T-Mobile didn’t have all its systems ready for the iPhone introduction, so those first few months you still got billed 10â�¬/MB, the standard rate for the normal T-Mobile contracts … they reimbursed customers meanwhile _regardless_ of the mobile operator you used abroad!
(See blog post in Dutch http://weblog.vanhecke.info/t-mobile-rekent-5-maal-te-veel-aan-voor-iphone-data-roaming-in-buitenland/)

- iPhones have a simple “Data Roaming” setting. Which is default off. So the device doesn’t switch to 3G from wifi inadvertently. Whatever app you’re using.

- Because I have the feeling I am under control, I _do_ use roaming from time to time when checking email abroad - (attachments and long mails are not downloaded automatically, so that’s pretty safe). Still less hassle than paying for hotel wifi, or a separate data contract with a local telco. With this lack of transparancy, mobile operators are shooting themselves in the foot in the long term.

]]> By: Dan Waldron http://www.vanagt.com/index.php/2009/06/the-great-mobile-data-roaming-robbery-how-to-avoid-telcos-ruining-your-holiday/#comment-16 Dan Waldron Wed, 17 Jun 2009 13:15:13 +0000 http://www.vanagt.com/?p=94#comment-16 I finally decided to write a comment on your blog. I just wanted to say good job. I really enjoy reading your posts. I finally decided to write a comment on your blog. I just wanted to say good job. I really enjoy reading your posts.

]]>